Please complete (in confidence) this survey by filling in the required sections and then click submit to send.

Question 1: Are you happy with the Licensing Service provided by Transport for London - Taxi & Private Hire?

Yes
No

Question 2: Do you think the two-tier system, with distinctive taxis, that can ‘ply for hire on the streets’ and private hire vehicles that cannot ‘ply for hire’, works well in London?

Yes
No

Question 3: Do you have any issues with the cost of Licensing?

Yes
No

If yes please give details or examples below

Question 4: Do you have any issues with the requirements of Licensing for Operators?

Yes
No

If yes please give details or examples below.

Question 5: Do you have any issues with the requirements of Licensing for Drivers?

Yes
No

If yes please give details or examples below.

Question 6: Do you have any issues with the requirements of Licensing for Vehicles?

Yes
No

If yes please give details or examples below.

Question 7: Do you have any issues with ‘territorial’ requirements of Licensing outside of London? (e.g. Cross Border / Multiple Licensing)

Yes
No

If yes please give details or examples below.

Question 8: Do you have any issues with the administration or bureaucracy of Licensing?

Yes
No

If yes please give details or examples below.

Question 9: Does Transport for London – Taxi & Private Hire and the Metropolitan Police enforce Licensing efficiently and appropriately?

Yes
No

If no please give details or examples below.

Question 10: Do you have any comments or issues that are not covered above relating to Private Hire and Taxi Licensing?

Yes
No

If yes please give details or examples below.

Your Details

Company Name (drivers please put N/A)

Contact Name

Telephone (no spaces)

E-mail

Licensing Number (if known or applicable)

Classification (please select one)

Operator
Operator/Driver
Driver

By clicking on 'Submit' below you are agreeing to the data supplied being used generically or anonymously by the LPHCA without disclosing your details to anyone outside of the LPHCA and you give permission for the LPHCA to contact you to discuss your submission and/or validate authenticity.